![]() When an Office 365 user tries to sign in to Skype for Business Online (formerly Lync Online) by using Lync 2010 or Lync 2013, the user receives the following error message: There was a problem acquiring a personal certificate required to sign in. Applies to: Skype for Business Online, Lync 2013, Lync 2010.You can't sign in to Skype for Business Online because the certificate can't be acquired or validated
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